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  • Customer Service

We are happy to serve you

Our dedicated team is ready to answer all your questions and help you book your next trip. Contact us in the way that suits you best.

Contact us

+966 XX XXX XXXX

Available 24/7

WhatsApp

+966 XX XXX XXXX

Immediate response

e-mail

info@fakhamalrafaha.com

We will respond within 24 hours

Our website

Jeddah, Saudi Arabia

Near the airport

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Our location on the map

We serve all areas of Jeddah, Mecca and Medina

Frequently Asked Questions

Answers to the most frequently asked questions

How can I book a trip?

You can easily book through the booking page on our website. Or contact us via WhatsApp or phone. Our team is available 24/7 to help you.

Yes, You can cancel or modify your booking up to 24 hours before the flight at no extra charge. For emergency modifications, Please contact us directly.

We accept cash payments. Or by bank transfer. You can pay the driver directly or prepay when booking.

Yes, All our drivers are licensed and trained to the highest standard. All our cars are fully insured to ensure your safety and comfort.

Yes, We provide airport pick-up service with a sign bearing your name and assistance with carrying luggage.

The journey from Jeddah Airport to Mecca usually takes about 60-90 minutes depending on traffic.